Coffee Shop Chatbot Template (Chatfuel)

Fully customizable, plug n’ play coffee shop bot template ☕ for chatfuel.

✔ Built-in NLP:

10+ predefined intents, such as “i want my coffee” “send me my coffee“ “book a table“ “what’s your address” etc. (connected with DialogFlow)

✔ Order taking:

Users can order via messenger—you get a notification email when a new order is completed.

✔ Quick order:

Save your coffee preferences and order in 2 clicks.

✔ Menu presentation:

View coffee shop’s menu and get to order via messenger or phone.

✔ Personal coupon generator (FREE drink):

Include an one-time special offer for your bot’s users. A personal “FREE drink” coupon with user’s name on it is generated to increase engagement.

✔ Table reservation (with custom webview datepicker):

Enables user to reserve a table through a quick and easy flow—you get a notification email when a new reservation occurs.

✔ Events listing with reservation functionality:

Show special events with photos and information. Give users the ability to make a reservation.

✔ Information section:

Tell more about the coffee shop, the story behind your business and any other unique selling points that you may have

✔ Send a message:

Ability to send a message through messenger (eg. a job application)—you get a notification email with the new message.

✔ Call now button:

1-Click phone call

✔ Get directions with automatic location tracking:

Send your current location and automatically receive step-by-step instructions on how to get to the coffee shop through Google maps

✔ Delivery hours:

Inform users about available delivery hours

✔ User segmentation

- Target users who have (haven’t) viewed your menu

- Target users who (didn’t) ordered

- Target users who have (haven’t) seen events listing

- Target users who have (haven’t) book a table

✔ Advanced retargeting

- Order abandonment: Get a free drink coupon if you saw the menu but didn’t order within 15 minutes

- Automatic weekly reminder (every Sunday) for your subscribers to come to your coffee shop

- Get feedback 1 hour after a user have ordered via messenger

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